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FAQ

Common questions and answers
When are orders shipped out?
We ship orders out on the 15th of each month.


Who is it for?

Anyone who wears ties and appreciates high fashion. We all know ties are bad ass and give you that extra edge over "naked necks" (you know who you are).


Can I choose my tie?

Negative, ghost rider. We randomly select ties before shipping. We choose only high quality ties. This process helps us to keep the low price point of $20.


Can I send ties as a gift?

You-bet-cha. Simply put the intended's shipping address down as the address of delivery.


Do you accept returns or exchanges?

Unfortunately due to our low price, club model, we're unable to accept returns or exchanges.


When does my subscription plan renew?

For customer convenience all plans are set to auto-renew on the 1st of each month until you cancel.


How do I cancel my account?

We hate to see you go, after all you mean so very much to us. To cancel simply email our team at skipper@necktiephoon.com and we cancel or adjust your billing increment